I. Buying Process

The Teresa Alecrim products are organized into 6 major categories: Table, Kitchen, Bedroom, Bath, Baby and Accessories. Each of these 6 categories is divided into multiple sub-categories, that will help you easily identify the products you are looking for.

To purchase products in the Teresa Alecrim online shop, all you need to do is follow these 4 simples steps:

1. Shopping Basket and Product Revision

Enter the category and sub-category of the product you wish. Click on the article presented, in order to see the product's images and information about colors, sizes and fabrics. Continue clicking on the button "Buy". From this moment on, the product is already in your shopping basket. You'll be forwarded to the page that displays the content of your basket.

If you wish to add more products to your basket, just repeat the steps described above. At any moment during your browsing, you can access your shopping basket, clicking on the icon on the top right corner of your screen, that also indicates the amount of items currently in you shopping basket.

When your shopping basket is complete, just click the "Checkout" button.

2. Payment data

It is now time to give us your personal payment information. Just fill out the form that is presented to you, indicating if the shipping address is the same as the billing address. If it's not, a similar form will be displayed so you can tell us the shipping address for the order. Continue by pressing the button "Next step".

3. Shipping method

By now, you'll be presented the several shipping methods available considering the items in your order. In this page you can also authorize Teresa Alecrim to keep a record of your e-mail address to send you further e-mails about products, promotions and other news about Teresa Alecrim. To continue, press the button "Proceed to checkout".

4. Order payment

You will be automatically forwarded to the Paypal website. You can change the page's language, in case it's not adequate. Here, you'll be able to choose the payment method you wish to use: Paypal or Credit Card.

If you wish to use your Paypal account, just login with your credentials and complete the payment normally.

If, on the other hand, you prefer to pay by credit card, just click on the link "Don't have a Paypal account". You'll be requested your credit card information. As soon as it's completed, just click "Continue".

Remember: the payment through Paypal webpages guarantee the best security standards in electronic commerce. Your information will be secure at all times.

II. Order shipment

Teresa Alecrim ships products to all countries in the world. The shipping taxes for each group of countries is as follows:

Portugal

Order TotalShipping Costs
€0 - €49,99 €5,50
€50,00 or more Free

Spain

Order TotalShipping Costs
€0 - €69,99 €8,50
€70,00 or more Free

Zone 1: Germany, Austria, Belgium, Denmark, France, Holland, Italy, Luxembourg, Poland, United Kingdom, Czech Republic, Switzerland

Order TotalShipping Costs
€0 - €99,99 €28,00
€100,00 - €249,99 €15,00
€250,00 or more Free

Zone 2: Bulgaria, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Slovakia, Romania, Sweden

Order TotalShipping Costs
€0 - €99,99 €30,00
€100,00 - €249,99 €17,00
€250,00 or more Free

Zone 3: Canada, United States of America

Order TotalShipping Costs
€0 - €99,99 €44,50
€100,00 - €249,99 €26,50
€250,00 or more €10,00

Zone 4: Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Dominica Republic, Uruguay, Venezuela

Order TotalShipping Costs
€0 - €99,99 €59,00
€100,00 - €249,99 €39,00
€250,00 or more €18,00

III. Returning an Order

If you find any problems in your order, contact us through [email protected] so we can solve the issue.